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I haven't received an order confirmation e-mail, what should I do?Updated 8 months ago

If you have placed an order and your money has been taken but you haven't received an order confirmation e-mail, first check your email spam folder to ensure the confirmation hasn't been misdirected there. 

If you still cannot find any confirmation, please share with us:

  • Name used for the order
  • Email address
  • Post code for shipping address

We require these so we can assist you further and locate your order in our system. Contact us '[email protected]'

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