I haven't received an order confirmation e-mail, what should I do?Updated 8 months ago
If you have placed an order and your money has been taken but you haven't received an order confirmation e-mail, first check your email spam folder to ensure the confirmation hasn't been misdirected there.
If you still cannot find any confirmation, please share with us:
- Name used for the order
- Email address
- Post code for shipping address
We require these so we can assist you further and locate your order in our system. Contact us '[email protected]'