Please note that our warehouse operates very quickly, therefore this might not be possible. To cancel an order, email us at [email protected]. Include your order number and the reason for cancellation in your email, and if we can cancel your ord
If you have placed an order and your money has been taken but you haven't received an order confirmation e-mail, first check your email spam folder to ensure the confirmation hasn't been misdirected there. If you still cannot find any confirmation, p
We do not offer free samples unfortunately, but this is something we are working on. Alterntively, you can save 20% and get free shipping when you subscribe. Plus you can easily cancel or pause at any time.
On the e-mail you receive that says your "Order is on it's way!", it will have a Royal Mail tracking number which you can click on. The link typically starts with "OH". Alternatively, you can contact our support and they can find your tracking number