Orders š
How do I cancel my order?
Please note that our warehouse operates very quickly, therefore this might not be possible. To cancel an order, email us at [email protected]. Include your order number and the reason for cancellation in your email, and if we can cancel your ord
I haven't received an order confirmation e-mail, what should I do?
If you have placed an order and your money has been taken but you haven't received an order confirmation e-mail, first check your email spam folder to ensure the confirmation hasn't been misdirected there. If you still cannot find any confirmation, p
Do you offer free samples?
We do not offer free samples unfortunately, but this is something we are working on. Alterntively, you can save 20% and get free shipping when you subscribe. Plus you can easily cancel or pause at any time.
Where is my order?
On the e-mail you receive that says your "Order is on it's way!", it will have a Royal Mail tracking number which you can click on. The link typically starts with "OH". Alternatively, you can contact our support and they can find your tracking number